How is this different from the free guides on the site?
The free guides (Local LLM hardware, RAG vs fine-tuning, Ollama vs vLLM) are technical primers. The playbook is the operator's manual — screening test, readiness assessment, decision tree, vendor scorecard, risk register, rollout template. It's the stuff a Pittsburgh business owner needs to make the call, not the stuff their CTO needs to do the build.
Can I share it with my team?
Yes, for internal use at your company. The license is "single reader and internal company use." Don't post it on the public internet, don't sell it, don't distribute outside your organization. If you want to share it with a peer at another company, send them the link to this page — that's the right thing for everyone.
Is there a refund policy?
If you read the playbook and don't think it was worth $49, email [email protected] within 30 days and we'll refund you. We expect that to happen rarely; the playbook is dense and useful and we'd rather make it free than refund unhappy buyers, but the policy is real.
What does the free 30-minute call get me?
A real conversation with Marc about your specific situation. If after reading the playbook you have a "but our case is different…" moment, the call is to work through that. No pitch deck, no sales tactics, no junior staff. Book at calendly.com/marc-shade/one-on-one.
Will this be updated?
This is v1.0, released 2026-05-12. We expect to release minor updates as the regulatory and vendor landscape shifts (likely every 4–6 months). Buyers of v1.0 get v1.x updates free — drop us an email and we'll send the new edition. Major version bumps (v2.0+) may be a separate purchase.
What payment methods do you accept?
Checkout is via Stripe, which accepts all major credit cards, Apple Pay, Google Pay, and Cash App Pay in the US. Card data never touches our servers.
Is the PDF formatted for printing?
Yes — letter size, generous margins, real typography (Georgia for body, Helvetica for labels). It's designed to be read on a tablet or printed. No watermark on your name, no DRM, no expiring license.
What if the download link doesn't work after purchase?
Email [email protected] with your Stripe receipt and Marc will email the PDF directly within a business day.
